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** A Message from Bob

** Computer Security Tips by Syd Tash –  Set Permissions & Secure Your Files

** Trivia

** Satisfaction Level by Bob Osgoodby

** Quote of the Day

** Grins –  Thrill

** Motivational Tip For The Day by Jan Tincher

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Well, Black Friday is behind us and the bombardment of Christmas Ads will soon be history. Christmas advertising normally started right after Thanksgiving. This year they started before Halloween. This is a perfect example of advertising "overkill." "In your face" advertising is not a bad thing, but it can be overdone.

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Set Permissions & Secure Your Files
by Syd Tash

 I usually write about safety and security on the Internet. Security starts with your own computer, especially if you share your PC with other family members or co-workers.  In that case, you probably want to keep prying eyes out of your files and information.  You can easily do this by setting up individual accounts for each user, and even password-protecting them. Click Start, Control Panel, User Accounts.

But there is another tool in Windows XP which allows you to regulate who can open, edit or execute a file or program. Reboot your computer into Safe Mode by pressing F8 repeatedly (or Esc on some computers) as soon as Windows starts loading. If you have difficulty getting into Safe Mode, use msconfig.

Click Start, Run, type  msconfig  into the box and click OK. Click the BOOT.INI tab and click the checkbox next to /SAFEBOOT.  Select MINIMAL if you are NOT on a network.  Click Apply, OK or Close, and restart your computer.

Click your Administrator or main account.  If some of your files and folders seem to be missing in action, reboot and click on another Administrator account.  Once in Windows, highlight a file or application by sliding your mouse over it, and right-click it.  Click Permissions, Security tab, or click Properties, Security tab.

We have finally arrived at the main event.  You will now see a box, divided into two parts.  The upper part shows a list of users, and the bottom section gives the permissions you can specify for each user.  Just highlight a user in the top half, and set the permissions for that user for the current file, folder or application, in the bottom half.  Try this with different files.  Boot up normally in Windows, to see how the files and accounts are affected.

This procedure can be very useful if you have a lot of visitors to your house who use your computer without so much as a by-your-leave, like around Christmas time.  Final note:  if you used the msconfig utility above to get into Safe Mode, do not forget to go back and change the settings back to normal bootup.

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Syd Tash is a noted computer security consultant and author of How to Protect Your Computer Online.  He has been keeping Internet surfers safe and secure since the last century.  Find out how he does it; secure your own computer with five layers of protection right here: => [http://MyPCSecuritySite.com]

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Today, we see things going on all around us, and if it doesn't affect us directly, we may have a blasé attitude about it.  In the next election, what might be a call to arms for supporters of one party, could be simply ignored, or even applauded by the opposition.

In most of the events that occur, this is a fact of life that we face everyday. A serious accident, or a robbery down the street would certainly affect some people very much.  But to the majority of onlookers who were not personally involved, it may be of no concern whatsoever.

Now how does this affect us in our business dealings?  If we hurt someone by our actions, you might think that this would be the case, and the majority of the people wouldn't care.  But - there is another old saying that may be even more relevant. "For every satisfied customer you may get another, but for every dissatisfied customer you will lose ten."

If you are in business today, you must be aware of the satisfaction level of your customers.  In many businesses, customer referral is one of the prime driving forces.  While we all know it's impossible to please everyone, you should make your best effort.

Sometimes, you have to realize however, that no matter what you do, the customer will not be satisfied.  It may reach the point where it simply isn't worth your time to continue.  Years ago, a person, who I respected very much, told me that if you can't solve the problem to the customers satisfaction, and it appears that you won't be able to, immediately offer them a refund. This does two things, and both are good.

First, by being up front with them and offering a refund, they may calm down and be willing to work with you towards a mutually satisfactory solution.  Secondly, if you can't reach a solution, at least they will recognize that you are fair, and won't "bad mouth" you to everyone they meet.

The absolute worst thing you can do, is make it so difficult for them to solve their problem, that they simply give up.  Many of the internet Service Providers are shining examples of how not to treat customers.  Sure they have support 7 days a week, 24 hours a day, but keep you on hold for an interminable period, and then may not have the expertise to solve your problem.  They then refer your problem to "Level 2" support and back you go on hold. It actually seems that they don't care.

Some other companies you deal with have the same attitude, and forget that you are their customer.  I once ordered a four line telephone from one of the larger office suppliers.  They didn't have it in stock, and arranged to have it delivered directly from their warehouse - so far so good - they were trying to accommodate me.

The next day however, when it didn't arrive as promised, I called to find out what was happening.  The person I talked with said it was delivered.  When I explained that there was a similar address in the same town where it was probably delivered, she actually made me feel like a thief.  In a huff, she finally said she would reship it, and hung up before I could respond. Now I'm not a "hard case", and can only assume she treats everyone that way.  Not only didn't I accept it when it did arrive, but will never shop there again.

Which brings us to the final thought on this problem.  People like to deal with people.  Most business pundits will advise you to sell yourself first and your product second.  If someone does have a problem, be polite and understanding. If you gain a level of trust with your customers, they will be more inclined to work with you.

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Stupid Local Laws

In Georgia, you have the right to commit simple battery if provoked by "fighting" words.
 

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You need the proper diet and exercise program to accomplish your goals.  Anyone can do it!  All you have to bring to the table is the ability to follow simple instructions, and the desire to change.

In each issue, we swap an ad with another Ezine.  Most of the time they are invitations to subscribe to their publication, but sometime it could be for a product or service they provide.

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A Little Humor for the Weekend

Thrill
=-=-=

"The thrill is gone from my marriage," Bill told his friend Doug.

Doug suggests, "Why not add some intrigue to your life and have an affair?"

"But what if my wife finds out?" asks Bill.

"Heck, this is a new age we live in, Bill. Go ahead and tell her about it!" said Doug.

So Bill went home and said, "Dear, I think an affair will bring us closer together."

"Forget it," said his wife. "I've tried that - it didn't work."

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As the lone female in our house, I find that certain male habits have really begun to get on my nerves. One day, I emerged from the bathroom completely exasperated when I bumped into my husband.

"What is it with guys that they won't replace the toilet paper?!" I raged.

"I know," he said, nodding in agreement. "I noticed that when I was in there earlier."

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Doctor Bloom, who was known for miraculous cures for arthritis. had a waiting room full of people when a little old lady, completely bent over in half, shuffled in slowly, leaning on her cane. When her turn came, she went into the doctor's office and amazingly emerged within half an hour walking completely erect with her head held high.

A woman in the waiting room who had seen all this walked up to the little old lady and said, "It's a miracle! You walked in bent in half and now you're walking erect. What did that doctor do?"

She answered, "Miracle, shmiricle. He gave me a longer cane."

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A visitor to a college campus paused to admire the new Hemingway Hall. "It's a pleasure to see a building named for Ernest Hemingway."

"Actually," said the guide, "it's named for Joshua Hemingway. No relation."

"Oh? Was Joshua Hemingway a writer also?"

"Yes, indeed. He wrote a check."

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Riddle

The Royal Chemist declared that he had invented a universal solvent, a liquid that could dissolve anything and everything.

The king asked to see it, so next day the chemist arrived at the palace with the bottle containing a greenish liquid. "This is it," said the chemist, "a universal solvent. My creation".

The king took the bottle from him and held it to the light. The liquid seemed to change color. "This is useless," said the king,
"and you are a fraud".

Now it was the chemist who changed color, turning deadly pale.

How did the king come to his conclusion?

Do you know the answer? Scroll down for the solution.

The man who felt like a failure said to his mentor, "If I had more money, then I'd have a better plan."

His mentor replied, "If you had a better plan, then you would have more money."

It all starts in your mind, but it must start *now.* *Now* is when you think the thoughts that give you a better plan. Or *now* is when you think the failure thoughts and encourage the failure in reality. If you have the *if, then* mentality, you will always think *If this happens, then I'll be happy.* You will always be waiting. If you are waiting, you are not succeeding.

An article that will help is
Decisions Determine Your Destiny
You will find it here:
Http://www.tameyourbrain.com/decisionsdeterminedestiny.htm

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Be a success!  Let Jan Tincher, Master Neuro-Linguistic
Programmer, help you!  Great articles, great strategies you can
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If the liquid was really a universal solvent it would have dissolved the bottle.

That's it for now.

Best Wishes - Have a Great Weekend
Bob

Copyright - 2007

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